Mommy Fun Fact #11 ~ conflict resolution
I have no idea where I learned this, and I am certainly not taking credit for inventing this BRILLIANT strategy…but I have been using conflict resolution for so long that I consider myself an expert on the subject. Trust me this is one Mommy Fun Fact you will want to memorize!!! I even made a handy guide for you to print out.
If you have more than one child, you know that conflict is bound to happen. Don’t tune me out if you’ve got an only child though, the beauty of conflict resolution is that once you’ve mastered it, it will work with any conflict. (Kid vs. Neighbor, Kid vs. Toy, Kid vs. Situation…even dare I say Adult vs. Adult!)
Conflict Resolution
Step 1: Remove item from EVERYBODY involved. (This is really, really important.) If the item is big, like a swing or bike then everyone should be scooted away from it. Kids tend to feel ownership over anything they are physically touching.
Step 2: Identify the Problem. You’ll want to help the kids break down the problem into simple terms and hit the root of the problem. You can do this by simply ignoring emotional arguments and asking direct questions. “Who wants this shovel? Oh, I see. You want this shovel. Does anyone else want this shovel? Ah, she wants the shovel too. So the problem is that you want this shovel and she wants this shovel. Is that the problem?” Once the first kid agrees, clear it with the second kid. ”Is the problem that you want this shovel and he wants this shovel?”
Step 3: Find a solution. As adults we are really quick to jump in with solutions to our kids’ problems…I mean we are older and wiser. If you give this a try, use patience (and of course bite your tongue) I promise you will be so impressed with the brilliant solutions young kids can come up with. All they need is a little guidance and some time to think. “Now that we know what the problem is, all we have to do is find a solution.” Direct your question to one kid first. “What solution can you think of for this problem?”
Step 4: Repeat the solution. It doesn’t matter what your kid says, it’s a solution. Might not be a working solution, but it is an idea that should be respected. “Oh, okay. Your solution is that you play with the shovel all day and he digs with his hands.” Once she confirms that is what she suggested turn to the other kid. ”She suggested that she will use the shovel all day and you can dig with your hands…does that work for you?”
Step 5: Another solution. Because the two children are working together to solve a problem they always have the right to refuse a solution. It needs to be done respectfully. ”No, that idea does not work for me.” You will then acknowledge their right to decline the offer, and ask them to offer up their own ideas. “That idea doesn’t work for you. What solution can you think of?”
***Important note. This part of the process can go on for a long time, but the outcome is worth the effort. If you come to a stand off and solutions are not coming, simply take a break. ”I’ll tell you what, I have to go over here for a bit, you to keep thinking. When you have a solution that works for both of you I would love to hear it.” MAKE SURE TO TAKE THE ITEM WITH YOU!***
Step 6: The solution. Eventually one of two things will happen; one kid will decide they don’t care that much about the item, or one kid will come up with a solution that brings an instant smile to their face. (They realize they’re brilliant!) Once the other kid agrees all that’s left is the confirmation.
Step 7: Repeat the problem and solution…just to make sure everyone understands. “So the problem was that he wanted the shovel and she wanted the shovel. The solution that you both agree on is that he will play with the shovel until his hole is done and then he will bring it over to you. Is that correct?”
The beauty is that since the kids came up with the solution they are far more likely to stick to it. You should still pay attention and make sure both kids are sticking to the agreement but 9.5 times out of 10 everyone will walk away happy. (Lucky, Lucky Mommy!)
This post is a part of the Mommy Fun Facts series




















Thank you so much for breaking it down step by step. I feel more armed now the next time I have my two nephews with me and they start arguing and fighting.
Sheila recently posted..CNA Training
You are very welcome! I would love to hear how it works with your nephews.
hmm I have never tried this one with my twins….we have always used take turns for two minutes. I will definitely try this one out soon! Thanks!
I hope you find it to be as helpful as I have. Come back and tell me how it went!
Awesome! Can I print this and put it on my fridge?
YES! YES! YES!
Wow. I love this! I was an only child growing up, but I have three children of my own and do not get all the bickering and squabbling at all. This is going to help me. I love the idea of posting it on the fridge.
It’s a really empowering tool…I can’t wait to hear how it works at your house.
this is brilliant! thank you for sharing and breaking it down into specific step-by-step detail and dialogue. i’m actually “looking forward” to a conflict to see if it works!
It is so AWESOME when you feel armed and ready for conflict! I can’t wait to hear how it goes.
As an early childhood professional working in the field for over 15 years I am so pleased to see a parent posting such a quality response for other parents. Kudos to you and to those trying to follow this technique. If you are able to follow through consistently, you will be rewarded with children who are adept problem solvers and able to resolve conflicts with both peers and adults. These are social and thought processing skills that will serve your child well into the future!
Thank you Jennifer! This comment really makes my day… and I totally agree!
I am a child and adolescent mental health counselor and I spend a LOT of my time working with the parents. I love your stuff and have begun to refer parents to your site for those that have access to the internet. (I work with disadvantaged youth and families) Thank you for all your help!!!
Katrina,
Thank you so much. I’m touched that you find my information useful and that you are passing along my site.
I love this idea for conflict resolution and will print out the idea to have it on hand for our next dispute. I would suggest one more outcome…they forget what they were fighting over and start playing something else.
I once watched a Montessori teacher use a similar strategy to yours. I was amazed at how it worked but have forgotten the ‘steps’ with the passage of time. Thanks for writing this out!